Terms & Conditions

General Terms of Use

Welcome to THE BUILD BAR’s website (the “Website”), operated by Build Bar, L.L.C., a Minnesota Limited Liability Company (“THE BUILD BAR”, “we”, “our”, or “us”). These Terms of Use (“Terms”) govern your use of the Website, your purchases through our online retail store, and your engagement with THE BUILD BAR’s services and related offerings. If you do not agree to these Terms, please do not use this Website or engage our services.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, additional policies, including our Privacy Notice applicable to those jurisdictions, also apply and are incorporated into these Terms by reference. In the event of a conflict between policies, THE BUILD BAR will determine which terms govern in its reasonable discretion.

Use of this Website

By accessing or using this Website, making a purchase, or engaging THE BUILD BAR’s services, you agree to be bound by these Terms, our Privacy Policy (linked in the Website footer), and, where applicable, the terms of any third-party tools, applications, or websites accessed through our Website.

Updated Terms

We may update or modify these Terms at any time, at our sole discretion. The “Last Updated” date reflects the most recent version. You are responsible for checking these Terms regularly to review changes. If any material changes are made, we may provide notice via the Website or by electronic communication.

Continued use of the Website or our services after the updated Terms are posted constitutes your acceptance of those changes. If you disagree with these Terms, do not use this Website.

Services

These Terms apply to all users of the Website and to all clients or customers of THE BUILD BAR’s professional services and related deliverables, including but not limited to consulting, design services, project planning, virtual sessions, and digital deliverables (“Services”).

If your engagement is governed by a separate signed contract that states it supersedes these Terms, that contract controls to the extent of any conflict. Otherwise, these Terms apply to all service engagements, proposals, invoices, and communications.

Platform Role; No Professional Services by THE BUILD BAR

THE BUILD BAR operates solely as an online platform that enables Clients to discover, communicate with, and, where applicable, book and pay Contractors for independent services. Except as expressly stated in a separate signed agreement with you, THE BUILD BAR does not itself provide interior design, architecture, engineering, contracting, construction, repair, or other licensed professional services.

Any interior design consultations, design advice, recommendations, project plans, construction or renovation work, or other services booked or arranged through the Website are provided solely by independent Contractors, not by THE BUILD BAR. THE BUILD BAR does not warrant or guarantee that any design or project outcomes will be fit for a particular purpose, code compliant, structurally sound, or suitable for your specific property, conditions, or use, and you remain responsible for obtaining any required professional, engineering, permitting, or code-compliance reviews.

Service Fees; Orders and Payment

• Order Acceptance: Your submission of an inquiry or acceptance of a proposal constitutes an offer to engage Services. Engagement is confirmed only upon our written acceptance or confirmation email. When you book, schedule, or purchase services from a Contractor through the Website, you are entering into a direct contract with that Contractor, and THE BUILD BAR is not a party to, and has no responsibility for, the scope, quality, pricing, timing, performance, or completion of any Contractor services, or for any changes, cancellations, or disputes relating thereto.
• Payment: Unless otherwise stated in your agreement or invoice, payment is due in full before commencement of Services or other Contractor services. Payment methods accepted are listed on our Website or as specified in your agreement. By providing payment information, you authorize us (and our payment processors) to charge your chosen method for all agreed fees and charges. To the extent you make payments for Contractor services through the Website, you agree that such payments may be processed by independent third-party payment processors subject to their own terms and privacy policies, and THE BUILD BAR is not responsible for any error, delay, failed transaction, or unauthorized charge arising from or related to payment processing, except to the limited extent required by applicable law. All payments made to or through THE BUILD BAR for Services or Contractor services are non-refundable.
• Taxes: You are responsible for all applicable taxes, unless we specify otherwise in writing.

Delivery of Services

• Delivery: Services and deliverables will be provided as agreed in your proposal, agreement, or communication—typically through digital delivery (such as email, download, or client portal) or scheduled meetings (in-person or virtual). Any dates, times, or availability for Contractor services communicated through the Website are based on information provided by the applicable Contractor and are subject to change. THE BUILD BAR does not guarantee that any Contractor will perform or complete any services by a particular date or time.
• Timelines: THE BUILD BAR will make reasonable efforts to meet committed timelines but is not liable for delays outside its reasonable control. THE BUILD BAR is not responsible for any delay, cancellation, rescheduling, or non-performance by any Contractor.

Cancellations & Refunds

• Cancellations: If you wish to cancel Services prior to delivery or completion, contact THE BUILD BAR promptly at hello@build-bar.com. All fees and amounts paid or payable for Services are non-refundable, and any cancellation by you will result in forfeiture of all amounts paid or then due. Contractor-specific cancellation, rescheduling, and refund policies may apply to your bookings with Contractors, and it is your responsibility to review and understand such policies before booking. THE BUILD BAR has no obligation to provide, and will not provide, any refund, credit, or other compensation for Contractor services under any circumstances.
• Refunds: To the maximum extent permitted by law, all payments made for Services and Contractor services (including deposits, retainers, fees, and other charges) are final, non-cancellable, and non-refundable, regardless of whether you fully utilize or complete the Services or Contractor services. Nothing in this section limits any non-waivable rights you may have under applicable consumer protection laws.

Platform Disclaimer

THE BUILD BAR is not a party to, and does not participate in, any agreement, transaction, or communication between you and any contractor, service provider, or third party (each, a “Contractor”). Any services rendered by a Contractor and any resulting agreement are solely between you and that Contractor.

None of the Contractors are employees, agents, joint venturers, or partners of THE BUILD BAR. You acknowledge and agree that no agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship is intended or created by your use of the Website or Services.

The content, tools, and materials provided by THE BUILD BAR, including any design insights, recommendations, or project planning materials, are for informational purposes only and do not constitute professional, legal, construction, insurance, or financial advice. You are solely responsible for obtaining advice from a qualified professional as appropriate for your specific project or situation.

THE BUILD BAR is an independent online marketplace and listing service. We connect property owners and other users (“Clients”) with independent third-party contractors and service providers (“Contractors”). THE BUILD BAR does not employ, supervise, direct, or control any Contractor, nor does THE BUILD BAR provide contracting, construction, design, or related services itself.

All Contractors listed or contacted through the Website are independent businesses. THE BUILD BAR makes no warranty, representation, or guarantee regarding the quality, safety, legality, suitability, or ability of any Contractor or the accuracy of any Contractor profile or listing.

It is your sole responsibility to vet, select, and contract directly with any Contractor. Any services, consultations, or advice provided by Contractors are solely between you and the Contractor. THE BUILD BAR does not participate in or have any responsibility for your agreements, transactions, interactions, or disputes with Contractors.

No Screener or Endorsement

Contractors listed on the Website may or may not be screened, background-checked, or vetted by THE BUILD BAR. Inclusion of a Contractor in the listings does not constitute an endorsement, warranty, or sponsorship of that Contractor by THE BUILD BAR. You should independently verify Contractors’ licenses, qualifications, insurance coverage, and suitability for your project before hiring or engaging any Contractor.

To the maximum extent permitted by law, you release and hold harmless THE BUILD BAR and its affiliates from any and all claims, demands, damages, losses, liabilities, or expenses arising out of or related to interactions with Contractors or other users, or the acts or omissions of third parties, including any disputes, damages, or injuries of any kind.

Third Party Content and Conduct

THE BUILD BAR is not responsible or liable for (a) any user content or third-party content posted on the Website, or (b) any actions or omissions of Contractors or other users, whether online or offline, in connection with the Services. We do not control, are not involved in, and disclaim liability for communications, transactions, or other interactions between users and Contractors.

Intellectual Property

All content on the Website and all materials, documentation, plans, concepts, and digital deliverables produced by THE BUILD BAR (“THE BUILD BAR Content”) are the exclusive property of THE BUILD BAR or its licensors. You receive a personal, non-transferable, non-sublicensable license to use THE BUILD BAR Content solely for your internal use related to the purchased services. No other right or license is granted. You may not use, reproduce, distribute, or exploit THE BUILD BAR Content without prior written consent.

User Submissions & Client Content

If you submit reviews, testimonials, materials, data, files, feedback, or other content to THE BUILD BAR (“User Content”), including through posting on social media, you are solely responsible for its accuracy and legality. By submitting User Content, you grant THE BUILD BAR a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable license to use, display, reproduce, adapt, modify, distribute, and promote such User Content in any media for marketing, portfolio, or promotional purposes, unless you otherwise request in writing before submission. You warrant you have all rights to grant this license and that your User Content does not infringe third-party rights.

reCAPTCHA

THE BUILD BAR may use the reCAPTCHA product to provide an added level of security to its Website. reCAPTCHA is subject to the Google Privacy Policy and Terms.

User Intellectual Property Responsibility; Rights Assurance; Takedown; Remedies

• Sole Responsibility for User Content: You are solely responsible for all User Content and any other imagery, video, audio, text, designs, drawings, specifications, plans, data, metadata, code, files, or content you provide, upload, display, transmit, or otherwise make available on or through the Website or in connection with the Services.
• Rights Assurance and Non-Infringement: You represent and warrant that you have obtained and will maintain all necessary rights, licenses, permissions, waivers, consents, and clearances to grant the licenses in these Terms and that User Content does not and will not infringe, misappropriate, or violate any rights or laws.
• No Reliance; No Duty to Vet: THE BUILD BAR has no obligation to pre-screen, monitor, review, or vet User Content. Hosting, storage, use, or display of User Content by THE BUILD BAR does not constitute an endorsement or assumption of responsibility for User Content.
• Notice-and-Takedown; Cooperation: THE BUILD BAR may remove, disable access to, refuse to display, or request edits to any User Content at any time if it believes it may be unlawful, infringing, violative of rights, or non-compliant with these Terms. Upon request, you will promptly provide documentary proof of rights and will cooperate with THE BUILD BAR in resolving any complaint, claim, takedown request (including under the DMCA), or dispute concerning User Content.
• Indemnity for IP and Content Claims: You will indemnify, defend, and hold harmless THE BUILD BAR from and against any claims arising out of or related to User Content, including any allegation of infringement or failure to obtain required rights or payments.
• Injunctive Relief; Suspension: THE BUILD BAR may suspend or terminate your access or remove, restrict, or disable User Content for any actual or suspected violation of this section or any infringement or alleged infringement of third-party rights. You agree that any breach or threatened breach of this section would cause irreparable harm and that THE BUILD BAR is entitled to seek equitable relief.
• Survival: Your obligations under this section survive termination of your account, your use of the Website or Services, and any termination or expiration of these Terms.

Photographic Release

By engaging THE BUILD BAR’s services, you grant THE BUILD BAR the right to photograph, record, and use any images, videos, or other content that display THE BUILD BAR services, associated design projects, or design insights in your space (excluding personally identifying images of people unless separately agreed) for marketing, portfolio, website, and promotional purposes. If you do not wish for such images or content to be used, notify us in writing before project completion or delivery.

Links to Third-Party Websites

Our Website may contain links, banners, or advertisements that lead to other websites not subject to these Terms or our Privacy Policy. We encourage you to read each site’s policies to learn about how your information may be treated by other websites.

Security

The Website may only be used for lawful purposes. Tampering, misrepresentation, or fraudulent activities are prohibited. You may not use devices, software, or routines to interfere or attempt to interfere with the Website’s proper functioning.

Modifications

THE BUILD BAR may modify these Terms at any time by posting an updated version or new “last updated” date. Individual modifications are only valid if confirmed by all parties in writing, including by email with affirmative acknowledgment and electronic signature.

Electronic Communications

Visiting this Website or sending emails to THE BUILD BAR constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Disclaimer of Warranties

ALL SERVICES, DESIGN INSIGHTS, AND OTHER CONTENT PROVIDED BY THE BUILD BAR ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE BUILD BAR DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, RELIABILITY, SAFETY, QUALITY, ACCURACY, OR COMPLETENESS. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE BUILD BAR OR THROUGH THE WEBSITE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE BUILD BAR AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, MULTIPLE, PUNITIVE, OR ENHANCED DAMAGES OF ANY KIND, INCLUDING LOSS OF REVENUE, PROFITS, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION.

WITHOUT LIMITING THE FOREGOING, THE BUILD BAR AND ITS AFFILIATES EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR: (a) ANY ACTS, OMISSIONS, REPRESENTATIONS, CONDUCT, OR SERVICES OF ANY INDEPENDENT CONTRACTOR, SERVICE PROVIDER, OR USER; (b) ANY DISPUTE, CONFLICT, INJURY, DAMAGE, OR LOSS ARISING FROM OR RELATED TO YOUR INTERACTIONS WITH ANY CONTRACTOR OR OTHER USER; (c) ANY ERRORS OR OMISSIONS IN THE WEBSITE, SERVICES, OR CONTENT; (d) ANY UNAUTHORIZED ACCESS TO OR USE OF THE WEBSITE, SERVERS, OR DATA.

IN NO EVENT WILL THE TOTAL, CUMULATIVE LIABILITY OF THE BUILD BAR AND ITS AFFILIATES FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE AMOUNT YOU ACTUALLY PAID TO THE BUILD BAR FOR THE SPECIFIC SERVICE DIRECTLY GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; TO THAT EXTENT, SOME LIMITATIONS MAY NOT APPLY.

Indemnification

• You agree to indemnify, defend, and hold harmless THE BUILD BAR and its affiliates from and against any and all losses, liabilities, claims, suits, actions, proceedings, damages, awards, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys’ and other professional fees and costs) arising out of or relating to: (a) your access to or use of the Website, Services, or THE BUILD BAR Content; (b) your interactions or transactions with any contractor, service provider, or other user; (c) your actual or alleged breach of these Terms or applicable law; (d) any User Content you submit or provide; (e) your violation of the rights of any third party; or (f) any negligent, reckless, or willful act or omission by you.
• THE BUILD BAR may assume the exclusive defense and control of any matter subject to indemnification by you. You agree not to settle any matter without the prior written consent of THE BUILD BAR. Your indemnification obligations survive termination.

Waiver of Injunction or Other Equitable Relief

To the maximum extent permitted by law, you agree that you will not be permitted to obtain an injunction or other equitable relief that may interfere with or prevent the development or exploitation of any Website, application, content, submissions, service, or intellectual property owned, licensed, used, or controlled by THE BUILD BAR or a licensor of THE BUILD BAR.

Governing Law; Dispute Resolution

These Terms and any dispute arising from or relating to them are governed by the laws of the State of Minnesota, USA, without regard to conflict of laws principles. Any dispute or claim between you and THE BUILD BAR must first be submitted to mediation before a mutually agreed-upon mediator in Hennepin County, Minnesota. If mediation fails, any litigation shall be brought exclusively in the state or federal courts located in Hennepin County, Minnesota. You agree to resolve all disputes on an individual basis only and waive any right to participate in a class, consolidated, or representative action. If THE BUILD BAR initiates any collection or legal action to enforce these Terms, you are responsible for all associated costs, including reasonable attorneys’ fees.

Termination

THE BUILD BAR may suspend or terminate your access to the Website or refuse any current or future order or service if you breach these Terms or for any reason at its discretion.

Force Majeure

THE BUILD BAR is not liable for any delays or failures caused by events beyond its control, including natural disasters, supply chain interruptions, or technical failures.

Notice

Any notice, payment, demand, or communication required or permitted to be delivered shall be deemed received on the date personally delivered, or 48 hours after being deposited by registered or certified mail, with postage prepaid and addressed to the parties at addresses provided in writing for this purpose.

An electronic communication (“Electronic Notice”) shall be deemed written notice if sent to the electronic mail address of the receiving party and shall be deemed received at the time sent during a non-holiday weekday.

User Disputes

You agree that you are solely responsible for your interactions with any other user in connection with the Services and that THE BUILD BAR will have no liability or responsibility with respect thereto. THE BUILD BAR reserves the right, but has no obligation, to become involved in any way with disputes between users.

Interpretation

You acknowledge and agree that these Terms, including waivers of liability, are intended to be as broad and inclusive as permitted by applicable law.

Assignability

THE BUILD BAR may assign its rights or obligations under these Terms without your prior consent. No rights will be granted to third parties except as expressly provided.

Severability

If any part of these Terms is invalid, the remainder remains enforceable. Any limited provision will be enforced to the maximum valid extent.

Waiver

The failure or delay by THE BUILD BAR to enforce or exercise any provision of these Terms shall not constitute or be deemed a waiver of such provision or any other provision. Any waiver of breach shall not amount to a waiver of any other provision.

Survival

The provisions of these Terms which by their nature should survive termination of your use of our Service—including Intellectual Property, Disclaimer of Warranties, Limitations of Liability, Indemnification, and Waiver of Injunctive or Other Equitable Relief—will survive.

Reservation of Rights

All rights not expressly granted to you are reserved by THE BUILD BAR and its licensors and other third parties. No right or license may be construed by implication, estoppel, industry custom, or otherwise. Any unauthorized use of THE BUILD BAR Content or service is prohibited.

Entire Agreement

These Terms supersede any oral statements and all prior versions of these Terms. By using this Website or purchasing services through this Website, you agree to be bound by the Terms.